We realise you may have questions you don’t see listed here. If so, please just get in touch and we’ll tell you what you want to know.
How long does a contract last?
Our standard contracts run for 6 months, but we’re flexible according to client needs.
Are you fully insured?
Amigo clean services has comprehensive insurance covering all aspects of our service. At the start of each contract we supply clients with a copy of our latest insurance policy as standard.
What happens if my cleaner doesn’t turn up?
It’s our responsibility to get your buildings cleaned, so our operational managers will arrange an alternative solution. Staffing is critical to our service delivery so all employees are obliged to notify absences as soon as possible – it’s part of their terms of employment.
Do you employ local area supervisors?
All our Area Supervisors live locally to the areas they cover.
Do you check cleaning standards?
Constantly. Our operational managers complete scheduled and ad-hoc audits on our sites – our clients do the same. This ensures complete transparency over all aspects of the service.
Are your cleaners trained?
All staff enrol in our training programme – we can provide full details of this when we quote.
Do you screen your cleaners?
We interview all applicants, check references from their previous employers and carry out DBS checks.
Do you supply all equipment and cleaning supplies?
Yes – every new contract is issued with brand new leading-edge equipment. Our fee includes all materials and we guarantee to supply exactly what’s needed when it’s needed.
Which hours do you work?
Whenever best suits our clients. We know daytime is often out of the question so our teams are used to working flexibly with minimum disruption to your establishment.
Do you provide free quotes?
Of course. We visit your premises to assess your needs then send you a detailed proposal free of charge.